NOW Foods
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Manages internal audit program and Quality and Food Safety change management process as it relates to new products, equipment, or processes.
Oversees the site's Food Safety Plan and HACCP plansManages the pre-requisite programs for the HACCP and Food Safety Plans (pest control, temp chart recorders, internal facility audits)Monitors process indicators and assures central data collection related to quality, compliance, certifications, and management system.
Responsible for ensuring facility's SOPs are aligned with 21 CFR Part 110, 111 and 117 regulations as it pertains to quality systems, pest control, and audits.
Oversees recalls with the FDA, including but not limited to gathering customer information, performing mass balance, changing Oracle status, communicating with FDA, etc.
Oversees the company's FSVP program to ensure compliance to FSMA regulations.
Leads the company's annual compliance requirements such as Mock Recall Program, Food Safety Meetings, Food Defense Challenge, etc.
Monitors temperature and humidity chart recorder to ensure charts are calibrated and maintained as needed.
Documents investigations related to nonconformance related to chart recorders.
Serves as facility liaison for external pest control provider, contacts area management for the corrective actions and provides reports to Compliance Management.
Acts as SQF Practitioner.
Assists with the development, implementation, review and maintenance of the SQF system, including food safety fundamentals and food safety plan.
Takes appropriate action to ensure the integrity of the SQF system and communicates to all relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF system.
Manages the Food Defense and Food Fraud programs for the facility.
Complies with safety and GMP requirements.
SAFETY STATEMENT RESPONSIBILITYSupports a culture of safe production and operations; follows all safety rules and procedures.
Actively participates in the safety program by:
engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved.
Assists with communicating safety information to new employees.
Fulfills responsibilities as outlined in the company safety management plan.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEBachelor's degree (B.
S.
) or equivalent from four-year college or technical school in food science, chemistry, physics or related field, and a minimum of seven years quality-related experience or equivalent combination of education and experience.
Minimum of five years supervisory experience in a manufacturing environment.
Strong knowledge of dietary supplements (or similar field), including familiarity with 21 CFR 111 and 117, FSMA and GFSI (SQF).
Strong computer skills is required, including intermediate level of proficiency with Word, Excel and PowerPoint.
Dietary supplement or pharmaceutical industry experience preferred.
General understanding of the concepts involved in quality control/assurance and food safety and the ability to relate these concepts to any problems that arise.
PCQI certification desired.
COMPENTENCIESAbility to organize workload and multi-task to ensure all tasks are completed on time.
Intermediate experience with electronic documentation management system software is preferred.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Excellent written and verbal communications skills.
Ability to write routine reports and correspondence.
Ability to speak and write effectively.
Exemplary mathematical and analytical skills.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to read and interpret documents such as interpret general technical procedures, legal and/or governmental regulations.
Ability to learn quickly, work independently, and assume responsibility for new tasks in a rapidly growing and changing company.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be a self-starter and be able to handle multiple tasks, and able to communicate and work with others to complete assigned tasks.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work at a desk and enter information into a computer.
The employee frequently is required to use a computer and keyboard and to communicate in person and by telephone.
While performing the duties of this job, the employee is required to read/review written documentation for extended periods of time.
Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Occasionally, the incumbent may be required to lift up to up to 25 lbs.
, and be able to walk, stand, reach and stoop.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required, works in a loud area that requires hearing protection and other protective equipment to be worn.
Works around ingredients such as vitamins, minerals, amino acids, botanicals, etc.
and chemicals such as alcohol, that may require respiratory protection.
May be exposed to potentially hazardous chemicals and biological materials.
Intermittently exposed to vapors, airborne particles and/or herbal aromas.
Intermittently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.
g.
crab, lobster, shrimp), Tree nuts (e.
g.
, almonds, walnuts, pecans), Wheat and Soybeans, except for peanuts.
15-20% travel, including travel by plane, may be required.
Must be able to work a flexible schedule, including off shifts and weekends.
Benefits:
401K, Donation-Matching Program, Employee Referral Program, Flexible Spending Accounts, Life Insurance, Long Term Disability, Medical, Dental and Vision, On Site Cafeteria, Paid Holidays, Performance bonus, Prescription Drug Coverage, Retirement / Pension Plans, Tuition Reimbursement, Vacation/paid time offAbout the Company:
NOW FoodsFounded by Elwood Richard in 1968 on the belief that natural is better, NOW Health Group (NHG) is still a family-owned company today.
NHG comprises Puresource, Canada's leading national distributor and manufacturer of natural health products; The Fruitful Yield, a chain of 14 natural food stores in the Chicagoland area, and NOW , the largest division of the company and manufacturer of more than 1,400 dietary supplements, foods, sports nutrition, beauty & health products and essential oils that are sold in more than 80 countries.
In addition, NOW offers an additional 200 skus through its health practitioner brand, Protocol For Life Balance and recently acquired SuperNutrition vitamins.
NOW also private labels for a variety of brands and health food retailers across the country.
NHG has over 1,800 employees across North America.
After more than 50 years in the natural products industry, NHG remains committed to its original mission - to provide value in products and services that empower people to lead healthier lives.
Company Size:
1,000 to 1,499 employeesIndustry:
Consumer Packaged Goods ManufacturingFounded:
1968Website:
https:
//www.
nowfoods.
com/now/about-now/careers.
Estimated Salary: $20 to $28 per hour based on qualifications.
Other duties may be assigned.
Manages internal audit program and Quality and Food Safety change management process as it relates to new products, equipment, or processes.
Oversees the site's Food Safety Plan and HACCP plansManages the pre-requisite programs for the HACCP and Food Safety Plans (pest control, temp chart recorders, internal facility audits)Monitors process indicators and assures central data collection related to quality, compliance, certifications, and management system.
Responsible for ensuring facility's SOPs are aligned with 21 CFR Part 110, 111 and 117 regulations as it pertains to quality systems, pest control, and audits.
Oversees recalls with the FDA, including but not limited to gathering customer information, performing mass balance, changing Oracle status, communicating with FDA, etc.
Oversees the company's FSVP program to ensure compliance to FSMA regulations.
Leads the company's annual compliance requirements such as Mock Recall Program, Food Safety Meetings, Food Defense Challenge, etc.
Monitors temperature and humidity chart recorder to ensure charts are calibrated and maintained as needed.
Documents investigations related to nonconformance related to chart recorders.
Serves as facility liaison for external pest control provider, contacts area management for the corrective actions and provides reports to Compliance Management.
Acts as SQF Practitioner.
Assists with the development, implementation, review and maintenance of the SQF system, including food safety fundamentals and food safety plan.
Takes appropriate action to ensure the integrity of the SQF system and communicates to all relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF system.
Manages the Food Defense and Food Fraud programs for the facility.
Complies with safety and GMP requirements.
SAFETY STATEMENT RESPONSIBILITYSupports a culture of safe production and operations; follows all safety rules and procedures.
Actively participates in the safety program by:
engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved.
Assists with communicating safety information to new employees.
Fulfills responsibilities as outlined in the company safety management plan.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCEBachelor's degree (B.
S.
) or equivalent from four-year college or technical school in food science, chemistry, physics or related field, and a minimum of seven years quality-related experience or equivalent combination of education and experience.
Minimum of five years supervisory experience in a manufacturing environment.
Strong knowledge of dietary supplements (or similar field), including familiarity with 21 CFR 111 and 117, FSMA and GFSI (SQF).
Strong computer skills is required, including intermediate level of proficiency with Word, Excel and PowerPoint.
Dietary supplement or pharmaceutical industry experience preferred.
General understanding of the concepts involved in quality control/assurance and food safety and the ability to relate these concepts to any problems that arise.
PCQI certification desired.
COMPENTENCIESAbility to organize workload and multi-task to ensure all tasks are completed on time.
Intermediate experience with electronic documentation management system software is preferred.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Excellent written and verbal communications skills.
Ability to write routine reports and correspondence.
Ability to speak and write effectively.
Exemplary mathematical and analytical skills.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to read and interpret documents such as interpret general technical procedures, legal and/or governmental regulations.
Ability to learn quickly, work independently, and assume responsibility for new tasks in a rapidly growing and changing company.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be a self-starter and be able to handle multiple tasks, and able to communicate and work with others to complete assigned tasks.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work at a desk and enter information into a computer.
The employee frequently is required to use a computer and keyboard and to communicate in person and by telephone.
While performing the duties of this job, the employee is required to read/review written documentation for extended periods of time.
Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Occasionally, the incumbent may be required to lift up to up to 25 lbs.
, and be able to walk, stand, reach and stoop.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required, works in a loud area that requires hearing protection and other protective equipment to be worn.
Works around ingredients such as vitamins, minerals, amino acids, botanicals, etc.
and chemicals such as alcohol, that may require respiratory protection.
May be exposed to potentially hazardous chemicals and biological materials.
Intermittently exposed to vapors, airborne particles and/or herbal aromas.
Intermittently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.
g.
crab, lobster, shrimp), Tree nuts (e.
g.
, almonds, walnuts, pecans), Wheat and Soybeans, except for peanuts.
15-20% travel, including travel by plane, may be required.
Must be able to work a flexible schedule, including off shifts and weekends.
Benefits:
401K, Donation-Matching Program, Employee Referral Program, Flexible Spending Accounts, Life Insurance, Long Term Disability, Medical, Dental and Vision, On Site Cafeteria, Paid Holidays, Performance bonus, Prescription Drug Coverage, Retirement / Pension Plans, Tuition Reimbursement, Vacation/paid time offAbout the Company:
NOW FoodsFounded by Elwood Richard in 1968 on the belief that natural is better, NOW Health Group (NHG) is still a family-owned company today.
NHG comprises Puresource, Canada's leading national distributor and manufacturer of natural health products; The Fruitful Yield, a chain of 14 natural food stores in the Chicagoland area, and NOW , the largest division of the company and manufacturer of more than 1,400 dietary supplements, foods, sports nutrition, beauty & health products and essential oils that are sold in more than 80 countries.
In addition, NOW offers an additional 200 skus through its health practitioner brand, Protocol For Life Balance and recently acquired SuperNutrition vitamins.
NOW also private labels for a variety of brands and health food retailers across the country.
NHG has over 1,800 employees across North America.
After more than 50 years in the natural products industry, NHG remains committed to its original mission - to provide value in products and services that empower people to lead healthier lives.
Company Size:
1,000 to 1,499 employeesIndustry:
Consumer Packaged Goods ManufacturingFounded:
1968Website:
https:
//www.
nowfoods.
com/now/about-now/careers.
Estimated Salary: $20 to $28 per hour based on qualifications.
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